Privacy Policy - Qipao Cheongsam Dresses Official Online Store

Who we are

Suggested text: Our website address is: https://qipaocheongsam.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Information Collected During Returns/Refunds

To process your request efficiently, we may collect the following information: – Personal Identification Data: Name, email address, phone number, and shipping address. – Order Details: Order number, product(s) purchased, purchase date, and reason for return/refund. – Payment Information: Transaction ID, payment method (e.g., credit card, PayPal), and partial account details (for verification only; full payment data is not stored). – Proof of Return: Photos/videos of damaged or defective items, shipping tracking numbers, and customs documentation (if applicable). –Device/Technical Data: IP address, browser type, and device information (to prevent fraud).

Purpose of Data Collection

Your information is used to: – Verify eligibility for returns/refunds per our Return Policy. – Process refunds or replacements and coordinate logistics (e.g., return shipping labels). – Comply with legal obligations (e.g., tax reporting, customs clearance). – Investigate and prevent fraudulent returns or abuse of our policies. – Improve customer service and return processes.

Data Sharing with Third Parties

To fulfill your request, we may share limited data with: – Logistics Partners: Shipping carriers (e.g., DHL, FedEx) to manage return shipments and customs clearance. – Payment Processors: To reverse transactions (e.g., PayPal, Stripe). – Legal Authorities: When required by law (e.g., customs declarations, tax audits). – Third-Party Service Providers: IT support, fraud detection tools, or customer service platforms (under strict confidentiality agreements).

Note: We do not sell or rent your personal data to marketers.

Cross-Border Data Transfers

As a global business, your data may be transferred to and processed in countries outside your residence. We ensure compliance with applicable data protection laws, such as: – GDPR (EU/UK): Using Standard Contractual Clauses (SCCs) or adequacy decisions. – CCPA (California)**: Honoring opt-out rights for data sales. – PIPL (China): Obtaining explicit consent for cross-border transfers.

Data Retention

We retain return/refund-related information only as long as necessary: – Active Requests: Until the return/refund is completed. – Legal Obligations: customs, or warranty purposes. – Fraud Prevention: Data linked to suspicious activity may be retained longer. After retention periods expire, data is securely deleted or anonymized.

Your Rights

Depending on your jurisdiction, you may:

– Access, correct, or delete your personal data.

– Restrict or object to processing (e.g., opt out of marketing emails).

– Request a copy of your data in a portable format.

– Withdraw consent (where applicable).

To exercise these rights, contact our Data Protection Officer (DPO) at service@qipaocheongsam.com.

Security Measures

We employ industry-standard safeguards to protect your data:

– Encryption: SSL/TLS for data transmission; AES-256 for stored data.

– Access Controls: Limited to authorized personnel only.

– Regular Audits: Vulnerability assessments and penetration testing.

Policy Updates

We may update this policy to reflect changes in laws or business practices. Significant revisions will be notified via email or website banners.

For questions about returns/refunds or data privacy, reach us at:

– Email: service@qipaocheongsam.com

– Address: 19th Floor, Wansheng Building, No. 120 Sanxiang Road, Gusu District, Suzhou City, Jiangsu Province, China

This policy ensures transparency and compliance with global privacy regulations while maintaining trust in our cross-border services.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.