Terms of Service

Terms of Service

Welcome to QipaoCheongsam.com. By accessing or using our website https://qipaocheongsam.com, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Site.

1. Acceptance of Terms

   By placing an order, creating an account, or using the Site, you confirm that:
   You are at least 18 years old or the legal age of majority in your jurisdiction.
   You will use the Site only for lawful purposes.
   All provided information (e.g., payment, shipping) is accurate and complete.

2. Intellectual Property

   All content on the Site (logos, designs, text, images, etc.) is owned by [Your Company Name] or licensed to us and protected by copyright, trademark, and other laws.
   You may not reproduce, modify, or distribute any content without prior written permission.
   “Qipao” or “Cheongsam” designs unique to our brand are trademarked and may not be replicated.

3. Product Information and Orders

   Product Descriptions: We strive for accuracy, but do not guarantee that colors, sizes, or materials displayed match the physical product. International buyers should note sizing variations.
   Custom Orders: Custom-made qipaos are final sale and nonrefundable unless defective.
   Pricing: Prices are listed in [currency] and subject to change. Additional duties, taxes, or import fees are the customer’s responsibility.
   Order Acceptance: We reserve the right to cancel orders due to errors, fraud, or inventory limitations.

4. Payment and Billing

   We accept payments via [list payment methods, e.g., PayPal, credit cards].
   You authorize us to charge the total amount (including shipping and taxes) upon order confirmation.
   Chargebacks or disputed payments may result in account suspension.

5. Shipping and Delivery

   International Shipping: Delivery times are estimates. We are not liable for delays caused by customs, carriers, or unforeseen events.
   Risk of Loss: Responsibility for products transfers to you upon delivery to the carrier.
   Tracking: Customers are responsible for tracking packages and resolving issues with carriers.

6. Returns and Refunds

   Eligibility: Items must be unused, in original packaging, and returned within 90 days. Customized or sale items are final.
   Process: Contact us for a Return Authorization (RA) before shipping. Refunds exclude original shipping costs.
   Defective Items: Report defects within 3 days for replacements or refunds.

7. User Accounts

   You are responsible for maintaining account security and confidentiality. Notify us immediately of unauthorized use.
   We may suspend or terminate accounts for violations of these Terms.

8. Prohibited Conduct

   You agree not to:
   Use the Site for illegal purposes or infringe on others’ rights.
   Reverseengineer, hack, or disrupt the Site’s functionality.
   Resell products for commercial purposes without authorization.

9. Disclaimer of Warranties

   The Site and products are provided “as is.” We disclaim all warranties, express or implied, including merchantability or fitness for a particular purpose.

10. Limitation of Liability

    We are not liable for:
    Indirect, incidental, or consequential damages (e.g., loss of profits).
    Errors in product descriptions or pricing.
    Third-party actions (e.g., carriers, payment processors).

11. Governing Law and Disputes

    These Terms are governed by the laws of China
    Disputes will be resolved through binding arbitration in China under the Arbitration Rules.

12. Changes to Terms

    We may update these Terms at any time. Continued use after changes constitutes acceptance.

13. Contact Us

    For questions, contact us at:
    Email: Service@qipaocheongsam.com
    Address: 19 Floor, Wansheng Building, No.120 Sanxiang Road, Gusu District, Suzhou City, Jiangsu Province, China