Shipping
At QipaoCheongsam Dresses Official Online Store, we prioritize fast, reliable, and transparent shipping to ensure your order arrives safely and on time. Below, we’ve outlined everything you need to know about our shipping process, delivery timelines, and how to track your order.
1. Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays) after payment confirmation.
Note: Processing time may extend slightly during peak seasons (e.g., holidays, sales events). We’ll notify you via email if delays occur.
2. Shipping Methods & Estimated Delivery Times
We partner with trusted global carriers (e.g., SF-EXPRESS, China Regsiter Post, ePacket, DHL, FedEx, USPS, EMS) to offer multiple shipping options. Delivery times vary by destination and service type:
Standard Shipping: SF.EXPRESS, China Regsiter Post, ePacket etc. Estimated Delivery Time: 7–22 business days. Delivery time varies by country/region.
Express Shipping: DHL, FedEx, USPS, EMS, Estimated Delivery Time: 3–7 business days
Delivery estimates start from the date your order is dispatched, not the purchase date.
3. Regional Delivery Estimates
Below are the average delivery timelines based on your location:
- North America (USA, Canada):
- Standard: 5–15 business days
- Express: 2–6 business days
- Europe (EU, UK):
- Standard: 7–18 business days
- Express: 3–7 business days
- Asia (Including Japan, South Korea):
- Standard: 5–18 business days
- Express: 3–7 business days
- Australia/New Zealand:
- Standard: 8–18 business days
- Express: 7–12 business days
- Other Regions:
- Standard: 12–28 business days
- Express: 10–15 business days
Note: Delays may occur due to customs clearance, weather, or carrier issues.
4. Tracking Your Order
You’ll receive a tracking number and a carrier-specific link via email once your order ships.
Use our [Order Tracking Portal](link) or the carrier’s website/app for real-time updates.
Contact us at [service@qipaocheongsam.com] if tracking information doesn’t update within 5 business days.
Logistics tracking website:
https://www.aftership.com/track
http://www.ups.com/
https://www.dhl.com/cn-en/home.html
https://fictracking.fedex.com/
5. Customs, Duties, & Taxes
Cross-border orders may incur "customs fees, import taxes, or handling charges", depending on your country’s regulations.
These fees are the customer’s responsibility and are not included in the order total.
We declare all packages accurately as "Merchandise" with the full value to comply with international laws.
6. Delayed or Lost Packages
While rare, delays can happen. Here’s how we help:
- Delays over 30 days: We’ll investigate with the carrier and reship or refund your order.
- Lost packages: Contact us within 60 days of shipment for a replacement or refund.
7. Returns & Refunds
- Undelivered packages: Full refund or reshipment after carrier confirmation.
- Damaged items: Email photos to [support@yourbrand.com] within 7 days of delivery for a replacement/refund.
Need Help?
Contact our support team at [service@qipaocheongsam.com] for urgent issues. We’re here 24/5!
Last Updated: 04-12-2025
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